TERMS OF USE
www.elements-apartment.com
Effective Date: [1 January 2026]
These Terms of Use (“Terms”) govern your access to and use of www.elements-apartment.com (“Website”), operated by:
PT CBD REALTY INDONESIA
TCC Batavia Tower One, Lantai 6 Unit 01
Jl. KH Mas Mansyur Kav. 126, Kelurahan Karet Tengsin
Kecamatan Tanah Abang, Jakarta Pusat, Indonesia
By accessing or using this Website, you acknowledge that you have read and understood these Terms and agree to comply with them.
1. PURPOSE OF THE WEBSITE
The Website is primarily provided as an information and property marketing website for The Elements Apartment.
The Website provides information that may include:
property and building information;
unit types and specifications;
facilities and amenities;
photographs, videos and other visual materials;
indicative prices and promotional information;
availability information;
location and surrounding area information;
sales and leasing information; and
contact facilities for prospective buyers, tenants and other interested parties.
The Website is intended to help visitors obtain information and contact the relevant sales or leasing representative.
The Website is not an online marketplace, e-commerce platform, or payment platform for property transactions.
2. PROPERTY INFORMATION
We make reasonable efforts to provide information that is accurate and up to date.
However, property information displayed on the Website may change from time to time, including:
unit availability;
prices;
promotions;
furniture packages;
specifications;
facilities;
building information;
photographs or visual representations; and
terms and conditions offered by the developer, owner or other relevant party.
Information displayed on the Website should therefore be considered general property information and marketing information, unless expressly stated otherwise.
Before making any purchase, leasing or other property decision, visitors should confirm the latest information with our authorized sales or leasing representative.
3. PROPERTY INQUIRIES
Visitors may contact us through the communication channels provided on the Website, including:
WhatsApp;
telephone;
email;
inquiry forms; or
other communication channels made available by us.
An inquiry submitted through the Website does not constitute an order, reservation, purchase agreement, lease agreement, or binding commitment to purchase or rent a property.
Our sales or leasing representative may contact you to discuss your requirements and provide further information.
4. WHATSAPP AND SALES CONSULTATION
Where you choose to contact us through WhatsApp or another communication platform, the conversation may be continued outside the Website.
The purpose of the communication may include:
understanding your property requirements;
providing additional property information;
discussing available units;
discussing indicative prices and promotions;
arranging a property viewing;
explaining the general sales or leasing process; and
connecting you with the relevant property representative.
Communication through WhatsApp or another third-party platform may also be subject to the terms and privacy policies of that platform.
5. PROPERTY VIEWING
A property viewing may be arranged following an inquiry and consultation with our sales or leasing representative.
Viewing appointments are subject to:
availability of the unit;
availability of the sales or leasing representative;
building or property access requirements; and
other applicable conditions.
Submitting an inquiry does not automatically guarantee a viewing appointment.
Visitors may be required to comply with reasonable building, security and visitor procedures during a property viewing.
6. PROPERTY TRANSACTION
Any actual purchase, sale, lease, reservation, booking, or other property transaction is subject to a separate agreement and the terms provided by the relevant developer, property owner, seller, landlord, or other authorized party.
The Website itself does not constitute a purchase agreement, sale and purchase agreement, lease agreement, or other property transaction agreement.
Where applicable, the formal transaction documents may include, among others:
booking or reservation documents;
purchase agreements;
sale and purchase agreements;
lease agreements;
handover documents; and
other documents required by the relevant developer, owner or authorized party.
The terms contained in the relevant transaction documents will govern the applicable property transaction.
7. PRICES, PROMOTIONS AND AVAILABILITY
Prices, promotions and availability displayed on the Website are provided for information and marketing purposes.
Unless expressly stated otherwise, the displayed information is not a guarantee that a particular unit, price or promotion remains available at the time you make an inquiry.
Prices and promotional programs may be changed by the relevant developer, owner or authorized party.
Before making any payment or signing any transaction document, prospective buyers or tenants should confirm:
the current unit availability;
the applicable price;
applicable taxes and costs;
promotional terms;
payment requirements; and
other applicable transaction conditions.
8. PAYMENTS
The Website does not process or hold property purchase or rental payments.
An inquiry through the Website does not require payment to PT CBD REALTY INDONESIA.
Where a property transaction requires payment, payment should be made only through the payment method and to the account or entity officially designated in the relevant transaction documents or official instructions from the developer, seller, owner or authorized party.
PT CBD REALTY INDONESIA acts as a property agent/marketing representative in connection with the relevant property services and does not represent that it holds property purchase funds on behalf of a developer or seller unless expressly agreed in writing.
Visitors should verify payment instructions before making any transfer.
9. NO GUARANTEE OF INVESTMENT RETURNS
Information provided on the Website regarding property investment, rental potential, rental yield, capital appreciation or other potential financial benefits is for general informational purposes only.
Any reference to investment potential does not constitute:
a guarantee of profit;
a guarantee of rental income;
a guarantee of capital appreciation;
a guarantee of occupancy;
a guarantee of resale value; or
financial or investment advice.
Actual property performance may depend on market conditions, unit characteristics, purchase price, rental rates, occupancy, operating costs, taxes and other factors.
10. WEBSITE CONTENT
Unless otherwise indicated, the content of the Website, including:
text;
photographs;
videos;
graphics;
logos;
layouts;
designs;
property descriptions; and
other materials
is owned by or used with permission by PT CBD REALTY INDONESIA and/or the relevant rights holder.
The content is protected by applicable intellectual property laws.
Visitors may view and use the Website for their personal and legitimate property information purposes.
Without our prior written permission, visitors may not:
reproduce substantial portions of the Website;
copy or republish content for commercial purposes;
modify or create derivative works from Website content;
use our photographs, logos or branding for commercial purposes;
falsely represent an affiliation with PT CBD REALTY INDONESIA; or
use Website content in a manner that infringes third-party rights.
11. PHOTOGRAPHS, RENDERINGS AND VISUAL MATERIALS
Property photographs, videos, floor plans, renderings and other visual materials are provided to help visitors understand the property.
Some visual materials may represent:
sample units;
furnished units;
representative units;
architectural renderings;
promotional materials; or
property conditions at a particular point in time.
Actual unit conditions, furniture, finishes, views, layouts and specifications may differ.
Visitors should confirm the actual condition and specifications of the relevant unit with the sales representative before proceeding with a transaction.
12. THIRD-PARTY LINKS AND SERVICES
The Website may contain links or references to third-party websites, applications or communication platforms, including WhatsApp or other external services.
Those third-party services are operated independently from PT CBD REALTY INDONESIA.
We are not responsible for:
the content of third-party websites;
their availability;
their privacy practices;
their security;
their terms of use; or
any transaction or communication conducted directly with third parties.
Your use of a third-party service is subject to the terms and policies applicable to that service.
13. ACCEPTABLE USE
You agree to use the Website only for lawful purposes.
You must not use the Website to:
provide false or misleading information;
impersonate another person or organization;
attempt to gain unauthorized access to the Website;
interfere with the operation or security of the Website;
introduce malicious software or harmful code;
collect information from the Website through unauthorized automated methods;
infringe intellectual property or other rights;
use the Website for fraudulent activities; or
conduct activities that violate applicable Indonesian laws and regulations.
We may restrict or suspend access to the Website where reasonably necessary to protect the Website, our users, our business, or third-party rights.
14. WEBSITE AVAILABILITY
We will make reasonable efforts to keep the Website accessible and functioning properly.
However, we do not guarantee that the Website will always be:
available without interruption;
free from technical errors;
compatible with every device or browser; or
free from security risks or other technical issues.
The Website may occasionally be unavailable due to maintenance, technical problems, updates, security measures, or circumstances beyond our reasonable control.
15. LIMITATION OF INFORMATIONAL RESPONSIBILITY
We make reasonable efforts to maintain the accuracy of information published on the Website.
However, property information may change after publication.
Accordingly, visitors should not rely solely on Website information when making a property purchase, leasing or investment decision.
The final terms of any property transaction should be confirmed through the relevant developer, owner, seller, landlord or authorized representative and documented in the applicable transaction documents.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable Indonesian law.
16. PRIVACY
The collection and processing of personal information obtained through the Website are governed by our Privacy Policy.
By using the Website and submitting an inquiry, you acknowledge that your personal information may be processed for purposes described in the Privacy Policy, including responding to your inquiry and providing property-related services.
Our Privacy Policy should be read together with these Terms.
17. CHANGES TO THE WEBSITE
We may update, modify, add or remove Website content, features or information from time to time.
This may include changes to:
property information;
prices;
promotions;
available units;
photographs;
contact channels; and
other Website content.
Such changes do not create any obligation to maintain previously published information unless otherwise required by an applicable agreement.
18. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to:
the Website;
our business activities;
applicable laws and regulations; or
our operational requirements.
The updated version will be published on the Website with its applicable effective date.
Your continued use of the Website after the updated Terms become effective constitutes your acknowledgment of the updated Terms, to the extent permitted by applicable law.
19. GOVERNING LAW
These Terms are governed by and interpreted in accordance with the laws of the Republic of Indonesia.
Any matter relating to the use of the Website shall be subject to the applicable laws and regulations of Indonesia.
Nothing in these Terms is intended to deprive a consumer of any mandatory rights or protections granted under applicable Indonesian law.
20. DISPUTE RESOLUTION
If you have a complaint or concern regarding the Website or our services, we encourage you to contact us first so that we can attempt to resolve the matter amicably.
If the matter cannot be resolved through discussion, any dispute arising from or relating to these Terms shall be resolved in accordance with the applicable laws and dispute-resolution procedures under Indonesian law.
Where court proceedings are legally applicable, the dispute shall be submitted to the competent court in Indonesia, without prejudice to any mandatory rights of consumers under applicable law.
21. SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable under applicable law, the remaining provisions will continue to remain valid and enforceable to the extent permitted by law.
22. ENTIRE TERMS
These Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the terms governing your use of the Website.
These Terms do not replace or modify any separate property sale, purchase, lease, reservation or other transaction agreement entered into with the relevant developer, owner, seller, landlord or authorized party.
23. CONTACT US
For questions regarding these Terms or the use of the Website, please contact:
PT CBD REALTY INDONESIA
TCC Batavia Tower One, Lantai 6 Unit 01
Jl. KH Mas Mansyur Kav. 126
Kelurahan Karet Tengsin, Kecamatan Tanah Abang
Jakarta Pusat, Indonesia
Website: www.elements-apartment.com
Email: [erfinaty@elements-apartment.com]
WhatsApp: [081977403529]
Effective Date: [1 January 2026]
Last Updated: [30 September 2026]
Contact Me
Jl. Epicentrum Tengah, RT.1/RW.5, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940
Marketing
Erfinaty
© 2026. All rights reserved.


Alamat Apartemen The Elements
Website Disclosure This website is operated by PT CBD Realty Indonesia (ERA Golden Triangle), an authorized Sales & Leasing Partner of The Elements Apartment under Cooperation Agreement/MOU Nomor: 0618/PKSAGENT/NSD/SML/1/2024. We are not the developer or the official corporate website of The Elements Apartment.
WA : 081977403529
Email : erfinaty@elements-apartment.com
